Effective date: 1 January 2025 | Last updated: 1 June 2025
bitreflll ("we", "us", or "our") operates bitreflll.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or transact on our platform.
1. Information We Collect
Account & order data: name, email address, billing address, and transaction history when you register or make a purchase.
Payment data: processed exclusively by third-party payment processors (e.g., crypto payment gateways); bitreflll never stores raw card or wallet credentials.
Technical data: IP address, browser type, device identifiers, and pages visited, collected automatically via cookies and server logs.
2. How We Use Your Information
To fulfill orders, deliver digital codes, and send order confirmations and support communications.
To detect fraud, prevent abuse, and maintain the security of our platform.
To improve our services, personalise your experience, and — where you have opted in — send promotional offers.
3. Cookies & Tracking
We use strictly necessary cookies (session management), functional cookies (language preferences), and analytics cookies (via tools such as Google Analytics).
You may manage or withdraw cookie consent at any time through our Cookie Preferences centre or your browser settings.
Declining non-essential cookies will not prevent you from using core site functionality.
4. Third-Party Sharing
We share data only with service providers strictly necessary to operate our platform: payment processors, email delivery services, and cloud infrastructure providers.
We do not sell, rent, or trade your personal information to advertisers or data brokers.
We may disclose data when required by law, court order, or to protect the rights and safety of bitreflll or its users.
5. Your Rights (GDPR & CCPA)
EU/EEA residents (GDPR): you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing.
California residents (CCPA): you have the right to know what data we collect, request deletion, and opt out of any sale of personal information (we do not sell data).
To exercise any right, email [email protected]. We will respond within 30 days.
6. Data Retention
Order and account records are retained for 7 years to comply with financial and tax regulations.
Marketing preferences and analytics data are retained for 2 years or until you withdraw consent, whichever is earlier.
Deleted accounts are anonymised within 30 days of a verified deletion request.
7. Security
All data is transmitted over TLS 1.2+ encryption. Sensitive records are encrypted at rest using AES-256.
We conduct periodic security audits and maintain access controls limiting data to authorised personnel only.
No transmission over the internet is 100{02ce842f674d63ee7c2f0b0ef1a62c48f4a6c6436a400d070a8b02a0424d1205} secure; we cannot guarantee absolute security but employ industry-standard safeguards.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal data from minors. If we discover such data has been collected, we will delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy periodically. The revised version will be posted on this page with an updated effective date.
Material changes will be communicated via email or a prominent site notice at least 14 days before they take effect.
10. Contact Us
Data Controller: bitreflll Ltd., 30 Churchill Place, London, E14 5EU, United Kingdom.
If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK).
By continuing to use bitreflll, you acknowledge that you have read and understood this Privacy Policy. For questions or requests, contact [email protected].